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Dame Darcy

Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Frequently Asked Questions

Wholesale availability

To Learn More About Carrying Dame Darcy Items in your Shop For and for Wholesale Orders please contact us at: damedarcy9@gmail.com -Add "Wholesale" to the Email Subject line.

Shipping

Deliveries: Our shipping partner shall make an attempt to deliver your items. If you fail to appear to collect your items from the address you provided during checkout. Or in the case that you have provided an inactive or incorrect address, (*We only ship to registered ETSY addresses), A refund, Excluding initial shipping cost, will be provided ONLY, in the case that the total items have been returned to us in new condition. Only in this case, when all conditions have been met, shall we provide a refund for the cost of undelivered goods. This does not include non-paying buyers who refuse international customs charges).

Return labels are not supplied.

Do you cover return shipping costs?

We do not provide return shipping labels.

Customs

Customs are the responsibility of the buyer. If your item is returned as a result of non-delivery because of customs charges not being paid. We May, at our discretion, refund you for the cost of the item minus shipping fees.

In the case of all returns, we Do Not provide return shipping labels. Before shipping a return, please contact us directly first to discuss conditions of returned items.

Legal imprint