Shipping & Policies
Digital downloads
Your files will be available to download once payment is confirmed.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Frequently Asked Questions
Wholesale availability
To Learn More About Carrying Dame Darcy Items in your Shop For and for Wholesale Orders please contact us at: damedarcy9@gmail.com -Add "Wholesale" to the Email Subject line.
Shipping
Deliveries: Our shipping partner shall make an attempt to deliver your items. If you fail to appear to collect your items from the address you provided during checkout. Or in the case that you have provided an inactive or incorrect address, (*We only ship to registered ETSY addresses), A refund, Excluding initial shipping cost, will be provided ONLY, in the case that the total items have been returned to us in new condition. Only in this case, when all conditions have been met, shall we provide a refund for the cost of undelivered goods. This does not include non-paying buyers who refuse international customs charges).
Return labels are not supplied.
Do you cover return shipping costs?
We do not provide return shipping labels.
Customs
Customs are the responsibility of the buyer. If your item is returned as a result of non-delivery because of customs charges not being paid. We May, at our discretion, refund you for the cost of the item minus shipping fees.
In the case of all returns, we Do Not provide return shipping labels. Before shipping a return, please contact us directly first to discuss conditions of returned items.
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